Can my children be photographed together?
Absolutely, you will just need an order form filled out for the group shot. If they are also getting a photo separately you'll need an additional order form for each child.
Can I prepay or reorder photos online?
Click here to access our prepay portal for your photo day. You will need a special access code to enter the store. If you have not been given this information you can contact us or call our office at 215-256-9151 and a SNAP representative will help you along.
Click here to access the reorder portal. You will need your Image Locator Number located on the front of the envelope your photos were returned in. If you don't know your Image Locator Number contact us and we'll help you out.
can i combine payments for multiple children?
Yes, but please enclose a note in the envelope without payment letting us know who it is with and what team they are on. For example, "Payment is enclosed in John Smith's envelope. Team T-Ball Phillies Coach Dan".
WHAT IS A MEMORY MATE?
The Memory Mate is our standard and most popular photo day product. It is printed on a single 8x10 sheet and features your players individual and team photo. Every memory mate is customized with your teams colors and includes the players name, team name, league name & logo.
do you accept cash?
Yes of course! Just be aware that SNAP Photography crew does not carry change.
Who do i make my check out to?
Make checks payable to SNAP Photography.
When will I receive my photos?
Our standard photo processing takes approximately 3 weeks. Depending on the arrangements with your organization photos will be delivered back to your team or mailed directly to your home.
I didn't place an order on picture day but you took my child's photo. Can I still order?
If picture day just happened call us ASAP at 215-256-9151 and we can take your order over the phone and most likely get your order in with the rest of the job so it's returned with the team. If photos have already been returned you can still place an order at this time but you will need to contact us or call our office first at 215-256-9151 to get the image locator # to access your players photo.
I missed photo day. What are my options?
Give our office a call at 215-256-9151 and we can arrange a time for a makeup either at our studio in Harleysville or at another upcoming photo shoot near you.
I'm not happy with my photo. can I have a reshoot?
Yes, we guarantee each and every photo 100%. If you are not happy with your photo please contact us or call 215-256-9151 to arrange a time for a reshoot or if you wish you can return the package to us for a full refund.
Will you have extra order forms on photo day?
Yes, we are always sure bring a plethora of extra order forms to every photo shoot.
There is a problem with my order. What are my options?
Contact us or call 215-256-9151 and we'll make sure to get everything straightened out!